Solutions Information

BMC Remedy Integration

nlyte® for BMC Remedy Change Management

The nlyte DCIM solution is integrated with BMC Remedy Change Management via the nlyte web services interface. The nlyte to BMC Remedy Change Management integration provides the ability to initiate and monitor key activities related to Move, Add, Change (MAC) initiatives in the data center. This integration allows the ability to track changes within nlyte and the related asset in BMC Remedy. This asset may be viewed and accessed in nlyte for the purpose of managing routine data center management tasks from within the BMC Remedy ITSM Suite.

Key Features and Benefits

BMC customers will find that the combination of BMC Remedy Change Management and nlyte allows them to improve their IT infrastructure management and realize the following benefits:

Simplified management of change requests
Accurate lifecycle management
Reduced audit time
Enhances ITIL and COBIT best practice processes
Aligns change management functions with business drivers
Efficient use of power, cooling and space through the optimal placement of data center assets

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