The Shadows at the Edge

As the nights grow longer and the fog creeps in, a chilling truth emerges from the depths of IT infrastructure: edge computing is haunted. Not by ghouls or goblins, but rather by unseen risks, unmonitored assets,... Read More
Beware the Shadows: How Nlyte DCIM Illuminates the Edge. Background image of a monster and bats between data center racks.

IDCM Use Case: Automated Data Center Workflows

IDCM Use Case: Automated Data Center Workflows In today’s high-stakes digital environment, data centers must operate with precision, speed, and resilience. Downtime is costly, and manual processes often lead to delays, errors, and inefficiencies. To... Read More
Consider a critical power event, such as an alert from a UPS indicating it has switched to battery power. In an IDCM-enabled environment, this single event, detected via SNMP or MODBUS, triggers a sophisticated, automated workflow: 1. Impact Analysis: The IDCM platform immediately consults its dependency map to identify every physical server, network switch, and storage array connected to the affected UPS. It then traces these dependencies further to pinpoint every virtual machine and business application that is now at risk. 2. Automated Ticketing: The system automatically generates a high-priority incident ticket in the integrated ITSM platform, pre-populated with all the relevant details: the device that triggered the alert, its location, the time of the event, and a complete list of all impacted assets and services. 3. Intelligent Notification: The workflow simultaneously notifies the appropriate personnel from both the IT and Facilities teams, providing them with the same unified, contextual information. This eliminates the time wasted trying to figure out who to call and what the business impact is. 4. Accelerated Remediation: With a complete dependency map and a clear understanding of the business impact, the response teams can troubleshoot the root cause far more quickly and efficiently, restoring service before the UPS batteries are depleted and preventing a catastrophic outage.