Nlyte for BMC ITSM Data Sheet

Nlyte and BMC have a long history of integrating BMC Remedy and Atrium with Nlyte’s DCIM software.  Customers around the globe continue to benefit the automated integration that comes from Nlyte’s out-of-the-box BMC connectors.  Such customers include:

  • Bank of America
  • Boeing
  • Belgacom
  • Department of Homeland Security
  • Banque de France
  • Exxon Mobil

BMC Remedy with Nlyte enables requests for changes to physical assets to be easily integrated into ServiceNow Change Management process flow.  The two extend the capabilities of the Change Management Processes by:

  • Empowering change management personnel with increased control and transparency across all IT assets
  • Reducing time to deploy and decommission assets
  • Increasing accuracy and reduces redundant data entry
  • Adding value of Change Management by increasing its reach across an organization

BMC Atrium CMDB and Nlyte Data Center Infrastructure Management (DCIM) software harden the data center supply chain.  Together they enhance overall visualization and provide physical validations to the CMDM.  The solution provides detailed visual IMAC (install, move, add, change) instructions to IT & data center personnel.  This allows for automated best placement and connectivity of assets, enables what-if analyses before committing to change, all reducing the risk to service and the data center.  Key items synchronized are:

  • Asset Name
  • Asset Serial Number
  • Asset Tag
  • Asset Manufacturer and Model from Material
  • Asset Location
  • Cabinet Mounting
  • Chassis Mounting

Other information that is tracked and enhanced when BMC Atrium and Nlyte DCIM software are connected include:

Financial Data

  • Warranty
  • Maintenance
  • Tech Refresh Cycles
  • Hardware Configurations
  • Costs

Physical Layer Data

  • Power
  • Space
  • Cooling
  • Network
  • Weight
  • IP Address
  • Processor & BIOS
  • Network Type & ID
  • TCP/IP Settings
  • O/S Systems

IMAC Initiations

  • Adds
  • Changes
  • Moves
  • Decommissions
  • Recycles