As Australia’s leading telecommunications and technology company, Telstra offers a full range of communications services that compete in all telecommunications markets. Data centers are an essential backbone of how those services are delivered to Telstra’s customers. They have used data center infrastructure management (DCIM) tools for almost 12 years, including Rackwise and Schneider. Increasingly, their environment was outgrowing the capabilities of these previous vendors, and they realized it would be difficult for these tools to meet their future needs. The environment consisted of 26 servers spread across Australia, and they struggled to manage 10,000 racks across 22 sites. Growth with the existing tools would be complicated, costly, and still have limitations.
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