Data Center Service Management (DCSM)
Data Center Service Management (DCSM) builds on the foundation of DCIM, going from purely managing physical assets of the data center to now include managing the workflow process while integrating physical information with the logical or the virtual assets of the IT department. In short, DCSM manages infrastructure, people and IT integration all at once.
Data Center Infrastructure Management (DCIM)
Data Center Infrastructure Management (DCIM) is the discipline of managing the physical infrastructure of a data center and optimizing its ongoing operation. Bridging the traditional gap between IT and the facilities groups to better coordinate between the two, DCIM reduces computing costs while making it easier to quickly support new applications and other business requirements.
Common Use Cases: Nlyte Enterprise Edition
Improve compliance to Sarbanes-Oxley, HIPAA and other regulations with physical asset audit trails and management
Forecast and predict the future state of your data center’s physical capacity based on “what if” models
Account for the physical impact of change by tying together ITSM change management systems from BMC, CA, HPE or ServiceNow
Supercharges your CMDB for better capacity planning and asset lifecycle management from the standpoint of day-to-day and long-range planning
A well-developed DCIM solution quantifies the cost associated with moving, adding or changing equipment on the data center floor, helping you reduce costs and realize ROI
Reduce the cost, time and risk of migrations and consolidations
Make your data center’s service delivery more cost effective and agile while leveraging your existing IT Service Management investment
Optimize your physical hardware asset technology refresh cycles and processes to improve agility and save costs