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Data Center Service Management (DCSM)

Connect – Communicate – Coordinate

Bridging the data center gap between Facilities Management and IT Service Management

At the mercy of the facilities team and IT, the data center can struggle to operate efficiently and execute change management request quickly. Data Center Service Management addresses this by applying ITIL discipline across BMS, DCIM, and ITSM systems. By introducing the discipline and interconnectivity of a DCSM solution organizations can deliver cost effective SLAs, keep ITSM information accurate, streamline processes, better measure efficiency and costs. DCIM integrated as a component of, or complement to, ITSM and BMS systems create an end-to-end DCSM solution, which is the end game for organization looking to optimize their data centers and build an efficient and reliable foundation for service delivery.

Check out the first in a series of 3 whitepapers on the intersection of ITIL, BMS, DCIM, and ITSM.

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Supplying a rich set of information, Nlyte’s DCSM solution improves transparency between organizations and systems. It acts as a single source of truth keeping data consistent providing enriched data to ITSM systems.

Nlyte DCSM enforces ITIL and ITSM processes with integrated workflow management and ensures workflows meet change management and security guidelines improving SLAs and reducing risk.

It also improves efficiency making better use of assets and human resources. Nlyte DCSM centralizes workflow process management and communication enabling rapid response to change requests and improving cost effectiveness of facilities and IT infrastructure.

 *Data Center Service Management

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DCIM for Dummies

Learn How to Reduce Costs and Increase Efficiency in the Data Center.

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Video

Learn more about how Nlyte’s DCSM can combine robust asset lifecycle management with flexible workflow capabilities and seamless integration with other solutions to increase the efficiency, transparency and accountability in your data center service.

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Data Sheet

Why We Should Be Your DCIM Vendor.

Key Features

Simple Set Up
Simple to Use
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