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DCSM

DATA CENTER SERVICE MANAGEMENT (DCSM)

Bridging ITIL, ITSM, and DCIM – Connect, Communicate, Coordinate

Connecting the workflows across ITIL and ITSM processes with data center infrastructure management (DCIM) will deliver cost effective SLAs, keep ITSM information accurate, streamline processes, better measure efficiency and costs. DCIM integrated as a component of, or complement to, ITSM creates an end-to-end DCSM solution, which is the end game for companies looking to optimize their data centers and build an efficient and reliable foundation for service delivery.

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Supplying a rich set of information, Nlyte’s DCSM solution improves transparency between organizations and systems. It acts as a single source of truth keeping data consistent providing enriched data to ITSM systems.

Nlyte DCSM enforces ITIL and ITSM processes with integrated workflow management and ensures workflows meet change management and security guidelines improving SLAs and reducing risk.

It also improves efficiency making better use of assets and human resources. Nlyte DCSM centralizes workflow process management and communication enabling rapid response to change requests and improving cost effectiveness of facilities and IT infrastructure.

 *Data Center Service Management

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DCIM for Dummies

Learn How to Reduce Costs and Increase Efficiency in the Data Center.

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Video

Learn more about how Nlyte’s DCSM can combine robust asset lifecycle management with flexible workflow capabilities and seamless integration with other solutions to increase the efficiency, transparency and accountability in your data center service.

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Data Sheet

Why We Should Be Your DCIM Vendor.

Key Features